1. The women's movement and awareness of domestic violence -- 2. The refuge movement -- 3. The femocrats -- 4. The origins of the Domestic Violence Crisis Service -- 5. The crisis service as an organisational hybrid -- 6. Delivering the service -- 7. The police and the crisis service -- 8. The crisis service and the legal system -- 9. Violence in the home as crime -- 10. Strategies for social change