Starting with the end in mind -- Competence : the ability to do something well -- The AMA management development competency model : knowing and managing yourself -- The AMA management development competency model : knowing and managing others -- The AMA management development competency mode l: knowing and managing the business -- Selecting for competence -- Developing employees -- Management development beyond training -- The role of the manager/employee relationship -- The role of the organizational leadership -- The role of the human resources group -- The role of the training group -- The future of management development -- Appendix : The AMA management development competency model
Summary
From the experts at the American Management Association, an indispensable look at how great organizations can make the most of their managers
