Needs assessment--General model for diagnosing needs--Dimensions of needs--Needs, demand and objectives--Systems view of needs assessment--Results-oriented needs assessment--Management development cycle--Complementary roles in needs assessment--Generic approaches to needs assessment--Techniques for assessing individual needs--Job analysis and job descriptions--Tests and examinations--Questionnaires--Interviewing--Observing--Performance appraisal--Assessment centres--Techniques for assessing group needs--Techniques for assessing organisational needs--How enterprises diagnose needs--Special studies and surveys of needs--Methodology and organisation--Needs assessment by management development institutions--Needs assessment as a feature of current interventions--Needs assessment for strategic decisions--Diagnosing needs in the small enterprise sector--Training needs in new enterprise creation--Rating techniques--Checklists for selecting needs assessment techniques
Notes
"Prepared with the financial support of the INTERMAN and the UNDP Inter-regional Programme."
Bibliography
Includes bibliographical references and index
Credits
Prepared with the financial support of INTERMAN and the UNDP Inter-regional Programme
