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Title Diversity and inclusion in quality patient care : your story/our story : a case-based compendium / Marcus L. Martin, Sheryl Heron, Lisa Moreno-Walton, Michelle Strickland, editors
Edition Second edition
Published Cham, Switzerland : Springer International Publishing, [2019]
©2019

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Description 1 online resource (xxvii, 496 pages)
Contents Part I. Bias in health care -- Introduction -- The inconvenient truth about unconscious bias in the health professions -- Microaggressions -- Gender bias- An undesirable challenge in health professions and health care -- Impact of bias on global health care -- Cultural competence and the deaf patient -- Transgender -- Unconscious bias in action -- Part II. Patient cases -- African-American patient -- African-American patient: bias in women's health -- Asian patient -- Native-American patient -- LGB patient and mental health -- Transgender patient and mental health -- Transgender patient and registration -- The Rastafarian patient -- Rastafarianism and Western medicine -- Elderly female Appalachian patient -- Low-income white male Appalachian patient -- Rural patient experiencing intimate partner violence -- The homeless patient -- Low-income patient -- Deaf patient -- African-American pediatric pain patient -- Sickle Cell Disease patient -- Rage attack and racial slurs -- Use of interpreter phone -- Labeling patients -- Waiting for a Miracle -- Patients with mental health history -- International victim of war -- Pregnant incarcerated heroin user -- Offensive tattoo -- Part III. Medical student and nursing student cases -- Medical student experiences -- Colored girl student -- Gay student -- Jewish student -- Resident to student barriers and bias -- Nurse to nursing student barriers and bias -- African-American male aspires to become a doctor -- Part IV. Resident physician cases -- Colored resident -- Muslim resident cases -- Female resident -- Female resident referred to as nurse -- Black lesbian female resident -- Attending to resident: gender bias -- Resident toward intern barriers and bias -- The Trojan letter of recommendation -- When sisterhood alone just isn't enough -- Part V. Nurses, staff, and advanced practice provider cases -- Ancillary staff to nursing instructor barriers and bias -- Black nurse -- Black female PA -- Provider with disability "don't want that 'robot' helping me!" -- Part VI. Attending physician cases -- Black doctor -- Mexican doctor -- Latino doctor -- Jewish doctor -- Muslim doctor -- Foreign doctor -- Race/ethnicity concordant provider -- Female doctor -- Gay doctor -- Tattooed doctor -- Interaction with a "Foreign doctor" -- Implicit bias illustrated by attending to attending bias and attending to patient bias -- Attending toward attending barriers and bias -- Pharmacist to physician: "are you really a doctor?" -- "Send the white doctor in charge" -- Female doctor referred to as nurse
Summary This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings. The proliferation of literature on unconscious bias and microaggressions has raised public awareness around these concerns. This case compendium discusses strategies and addresses professional responses to bias in health care and extends beyond the individual patient and healthcare provider into the communities where biased assumptions and attitudes exist. Recognizing that ethnic minorities, the elderly, the poor, and persons with Medicaid coverage utilize the emergency department at higher rates than the general population, this compendium also builds upon the case studies from the first edition to cover a broader array of underserved minority groups. Diversity and Inclusion in Quality Patient Care: Your Story/Our Story - A Case-Based Compendium, 2nd Edition is an essential resource for attending and resident physicians, nurses, staff, advanced practice providers, and students in emergency medicine, primary care, and public health -- Provided by the publisher
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (ProQuest Ebook Central, viewed August 22, 2019)
Subject Minorities -- Medical care -- United States
Ethnic groups -- Medical care -- United States
Transcultural medical care -- United States
Social medicine.
Minority Health
General practice.
Public health & preventive medicine.
Accident & emergency medicine.
POLITICAL SCIENCE -- Public Policy -- Social Security.
POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
Ethnic groups -- Medical care
Minorities -- Medical care
Social medicine
Transcultural medical care
SUBJECT United States
Subject United States
Form Electronic book
Author Martin, Marcus L., editor.
Heron, Sheryl L., editor.
Moreno-Walton, Lisa, editor.
Strickland, Michelle, editor.
ISBN 9783319927626
3319927620
9783319927633
3319927639