| Description |
1 online resource : text file, PDF |
| Series |
Routledge Handbooks in Applied Linguistics |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Illustrations; List of Contributors; Preface; Acknowledgements; Introduction; Part I Theoretical and Methodological Approaches; 1 Interactional Sociolinguistics; 2 Conversation Analysis; 3 Critical Discourse Studies; 4 Linguistic Ethnography; 5 Corpus Linguistics; 6 (Im)politeness Theory; 7 Rapport Management; 8 Social Constructionism; 9 Communities of Practice; 10 Genre Theory; Part II Different Workplace Settings; 11 Corporate Settings; 12 Language in Blue-Collar Workplaces; 13 Language in Legal Settings |
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14 Service Encounters15 Call Centre Discourse; 16 Genetic Counselling; Part III Key Areas of Workplace Talk; 17 Directives in Workplace Discourse; 18 Relational Talk at Work; 19 Humour in the Workplace; 20 Workplace Narratives; 21 Miscommunication at Work; 22 Conflict Talk; 23 Argumentation in the Workplace; 24 Interpreting in the Workplace; Part IV Identity and the Workplace; 25 Gender and the Workplace; 26 Leadership; 27 Intercultural Communication in the Workplace; 28 Identity in the Workplace in a Context of Increasing Multilingualism; 29 Men's Talk in Women's Work: Doing Being a Nurse |
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30 Professional Identity Construction: Cabin Crew DiscoursePart V Applications; 31 Vocational Education; 32 Gender, Language, and Leadership: Enabling Women Leaders; 33 Language Preparation for Internationally Educated Professionals; 34 Language Learning On-the-Job; Index |
| Summary |
"The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse."--Provided by publisher |
| Subject |
English language-Business English-Handbooks, manuals, etc
|
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English language-Discourse analysis-Handbooks, manuals, etc
|
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English language-Technical English-Handbooks, manuals, etc
|
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LANGUAGE ARTS & DISCIPLINES -- Linguistics -- General.
|
| Form |
Electronic book
|
| ISBN |
9781315690001 |
|
1315690004 |
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