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Book Cover
E-book
Author Nambudiri, Abhilash G., author

Title Outsourcing dilemma and aftereffects at Grand Insurance Company / Abhilash G. Nambudiri, Mani P. Sam
Published London : SAGE Publications: SAGE Business Cases Originals, 2019

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Description 1 online resource : illustrations
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary This case discusses the issue of process inconsistencies in a life insurance company, Grand Insurance Company (GIC). The case renders itself for discussion on the issue of the implementation of AURA, an automated proposal evaluation system, and the future of process improvements at GIC. The case creates an environment to discuss some of the decision points involving process improvements, which are aimed at reducing customer grievances due to delay in proposal processing. This case also discusses the possible negative impacts of process improvements on business viability
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Grand Insurance Company
Insurance companies -- Automation -- Case studies
Life insurance -- Case studies
Electronic data processing -- Case studies
Electronic data processing
Insurance companies -- Automation
Life insurance
Genre/Form Case studies
Case studies.
Études de cas.
Form Electronic book
Author Sam, Mani P., author
ISBN 9781526459862
1526459868