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Book Cover
Author Pellegrin, Karen L., author

Title CVS Health : checking the vital signs of the largest pharmacy company in the US / Karen L. Pellegrin
Published London : SAGE Publications Ltd, 2017


Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary CVS Health is a major pharmacy corporation that has achieved impressive financial performance over several years as well as national distinction as the first national pharmacy chain to discontinue sales of tobacco products. With a growth strategy focused on adding value to the healthcare system, CVS has more recently experienced a stock price slump. This case introduces the "balanced scorecard" framework, which was developed and refined by Kaplan and Norton to include important non-financial measures of performance in supporting strategy implementation, and invites students to use this framework to analyze CVS performance. Key trends in the changing role of the pharmacist are presented to provide important context for this analysis
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject CVS/pharmacy (Firm)
SUBJECT CVS/pharmacy (Firm) fast (OCoLC)fst00741261
Subject Drugstores -- United States
Strategic planning -- United States -- Methodology
Balanced scorecard (Management) -- United States
Balanced scorecard (Management)
Strategic planning -- Methodology.
United States.
Genre/Form Case studies.
Case studies.
√Čtudes de cas.
Form Electronic book
ISBN 9781526408006