1. Introduction -- 2. Why undertake information needs assessments? -- 3. What are information needs? -- 4. A framework for evaluating information needs -- 5. Factors involved in the meeting of information need -- 6. Collecting the data -- 7. Conclusion -- 8. References and selected bibliography
Summary
Provides a systematic method of identifying, evaluating and comparing information needs, and examines the role of the Internet in meeting these needs
Bibliography
Includes bibliographical references (pages 155-160)
