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Book Cover
E-book
Author Richardson, Rickey E., author

Title Amazon's fast delivery : the human cost / Rickey E. Richardson, Laura Gordey, Reggie Hall
Published London : NeilsonJournals Publishing, 2020

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Description 1 online resource
Series SAGE Business Cases
SAGE Business. Cases
Summary Fast delivery to customers required Amazon fulfillment center employees to meet high daily productivity quotas. In some of the centers, robots and people worked together. The efficiency of the robots and the company's productivity standards, made it challenging for workers to avoid injury. Candace accepted a position in a center utilizing robots and was injured on the job, just like hundreds of others. Her injuries and lack of workplace accommodations prevented her from meeting productivity quotas and consequently jeopardized her job. She wondered if customers understood the human cost incurred to achieve such fast delivery and if it was ethical to subject employees to such work environments. Students are asked to analyze the situation from various ethical perspectives and offer their opinions to Candace. During their analysis they will learn about ethics, ethical standards, stakeholders, and corporate social responsibility
Notes Originally Published InRichardson, R., Gordey, L., & Hall, R. (2020). Amazon's Fast Delivery: The Human Cost. A case study on challenges of ethical decision making in complex business situations. Journal of Business Ethics Education, 17(1), 251-254. JBEE17-0CS4
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Amazon.com (Firm) -- Case studies
SUBJECT Amazon.com (Firm) fast (OCoLC)fst00752301
Subject Electronic commerce -- Case studies
Shipment of goods -- Case studies
Delivery of goods -- Case studies
Delivery of goods.
Electronic commerce.
Shipment of goods.
Genre/Form Case studies.
Form Electronic book
Author Gordey, Laura, author
Hall, Reggie, author
ISBN 9781529790276
1529790271