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Mark   Year Entries
Computer industry -- Customer services -- Management.   5
Computer industry -- Customer services -- Periodicals. : [Annual report] / Computer Power Group Limited    1
Customer services -- Computer programs   3
Computer software industry -- Customer services -- Case studies : UST Global, India : delivering software service solutions / Balakrishnan Menon  2011 1
Customer services -- Congresses.   2
Construction industry -- Customer services.   9
Construction industry -- Customer services -- Europe -- Marketing -- Case studies. : Marketing and selling construction services / Hedley Smyth  2000 1
Construction industry -- Customer services -- Great Britain -- Marketing. : Marketing and selling construction services / Hedley Smyth  2000 1
Construction industry -- Customer services -- Marketing : Design-build planning through development / Jeffrey L. Beard, Michael C. Loulakis Sr., Edward C. Wundram  2001 1
Consulting firms -- Customer services.   6
Contractors -- Customer services.   20
Courts -- Customer services -- Australia. : Courts and the public / Stephen Parker  1998 1
CRS Australia -- Customer services -- Auditing : Service delivery in CRS Australia : Department of Human Services / the Auditor-General  2011 1
Customer services -- Data processing.   3
Customer services -- Dictionaries : The call center dictionary : the complete guide to call center & customer support technology solutions / Madeline Bodin and Keith Dawson  2002 1
Electric utilities -- Customer services : Customer centred transformation at E.ON / Brendan Leece  2018 1
Electronic commerce -- Customer services.   5
Electronic commerce -- Customer services -- Management.   2
Electronic data processing departments -- Customer services. : Information systems : the customer service focus / Ivan F. Jackson  1998 1
Electronic office machine industry -- Customer services -- Management.   3
Customer services -- Employee participation : The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming  1999 1
Customer services -- Employees -- Case studies. : "Is she drunk?" : disability and intersectional stereotyping at work / Katherine Breward  2019 1
Customer services -- Employees -- Training of. : The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming  1999 1
Energy industries -- Customer services : Customer centred transformation at E.ON / Brendan Leece  2018 1
 

Customer services Evaluation -- See Also the narrower term Mystery shopping


  1
Customer services -- Evaluation.   13
Customer services -- Evaluation -- Problems, exercises, etc : Managing customer service / published for the Institute of Leadership & Management  2007 1
Executive departments -- Customer services. : Integrating E-business models for government solutions : citizen-centric service oriented methodologies and processes / [edited by] Susheel Chhabra and Muneesh Kumar  2009 1
Financial institutions -- Customer services : Protecting main street : measuring the customer experience in financial services for business and public policy / Paul C. Lubin  2011 1
Financial planning industry -- Customer services. : Client psychology / Charles Chaffin, editor  2018 1
Financial services industry -- Customer services   3
Four Seasons Hotels & Resorts http://id.loc.gov/authorities/names/nr96041369 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Case studies. http://id.loc.gov/authorities/subje : Four Seasons Hotels Inc.'s HR practices : fostering a strong customer service culture / written by Syeda Maseeha  2009 1
Gas industry -- Customer services : Customer centred transformation at E.ON / Brendan Leece  2018 1
Geriatrics -- Customer services : NEVCO conference series. Exceptional customer service skills is as easy as managing expectations / presented by Liz Barlowe ; producer, Scott Rouse  2013 1
Customer services -- Germany : Re-organising service work : call centres in Germany and Britain / edited by Ursula Holtgrewe, Christian Kerst and Karen Shire  2018 1
Customer services -- Great Britain.   3
Customer services -- Great Britain -- Management. : Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie  2004 1
Customer services -- Handbooks, manuals, etc. : The magic bullet for customer service : a daily program to improve service in your business and your life / Allan R. Baylis  2013 1
Health insurance -- Customer services. : Key State Blue Cross and Blue Shield plan : a strategy for winning in the market through customer-focused service / Robert D. Dewar  2017 1
High technology industries -- Customer services. : Introduction to information-based high-tech services / Eric Viardot  1999 1
High technology industries -- Customer services -- Marketing : Marketing High Technology Services / Colin V Sowter  2017 1
Hospitality -- Customer services : Quality Services and Experiences in Hospitality and Tourism / editors, Liping A. Cai, Pooya Alaedini  2018 1
Hospitality industry -- Customer services.   7
Hospitality industry -- Customer services -- Case studies : A bite in the night : the case of bed bugs at the Mountain Peak Inn / Heather R. Allman, Thomas R. Schrier  2016 1
Hospitality industry -- Customer services -- Handbooks, manuals, etc : The Routledge handbook of consumer behaviour in hospitality and tourism / edited by Saurabh Kumar Dixit  2017 1
Hospitality industry -- Customer services -- United States. : Class acts : service and inequality in luxury hotels / Rachel Sherman  2007 1
Hospitals -- Customer services -- Ohio -- Cleveland -- Case studies : Service Fanatics : How to Build Superior Patient Experience the Cleveland Clinic Way James Merlino  2015 1
Hotels -- Customer services.   17
Customer services -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher  2008 1
Customer services -- India. : Bangalore tiger : how Indian tech upstart Wipro is rewriting the rules of global competition / by Steve Hamm  2006 1
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