| Description |
volumes, 329 pages : 1 map, charts ; 24 cm |
| Contents |
Machine derived contents note: Table Of Contents -- Introduction: India¿s New Breed of Tech Company -- Part I: Taking On The West -- Ch 1: Why Wipro Matters -- Ch 2: A Textbook Case of Transformation -- Ch 3: How to Lead in Multiple Markets -- Ch 4: Growth: Keep a Thousand Fires Burning -- Part Ii: People Principles To Lead By -- Ch 5: Adopt Ultra-Strict Ethics to Build a Sterling Brand -- Ch 6: Educate New Hires and Hold Ongoing Training -- Ch 7: Solicit Suggestions and Even Critiques from Employees -- Ch 8: Reward Employees with Prizes and Ceremonies -- Ch 9: Spend the Minimum on Frills and Perks -- Ch 10 Build a Foundation of Veterans, but Refresh Your Team with Outsiders -- Part Iii: Build On Core Competencies -- Ch 11: Measure Everything Constantly -- Ch 12: Plan Three Years Ahead to Prepare for Rapid Growth -- Ch 13: Invent New Things Every Day, or Else -- Ch 14: Adopt the Best Ideas, Then Make Your Own Way -- Ch 15: Be Obsessive About Customers -- Ch 16: Use Up-Tempo Management to Yield Performance Improvements -- Part Iv: Success Stories: How Wipro Did It -- Ch 17: How Wipro Supports Aviva¿s Insurance Empire -- Ch 18: How Wipro Helps Texas Instruments Pave the World with Silicon -- Part V: How To Inject The Tiger In Your Own Company -- Ch 19: Learning from Wipro--How to Improve Quality and Cut Costs -- Ch 20: Motivating Employees the Wipro Way -- Ch 21: Innovation: The Key to Competitiveness |
| Summary |
"Bangalore Tiger is the story of Wipro's transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro's superior business: its people, principles, and core competencies."--BOOK JACKET |
| Notes |
Includes index |
| Subject |
Wipro Corp. (India)
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Business enterprises -- India.
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Customer services -- India.
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High technology services industries -- India.
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Information technology -- India.
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| LC no. |
2006015472 |
| ISBN |
0071474781 (hbk : alk. paper) |
|
9780071474788 (hbk.) |
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