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Streaming video

Title NEVCO conference series. Exceptional customer service skills is as easy as managing expectations / presented by Liz Barlowe ; producer, Scott Rouse
Published [Place of publication not identified] : National Educational Video, Inc., [2013]

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Description 1 online resource (65 min.)
Summary These webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in other fields, such as senior move managers and home healthcare company owners and operators. Enhance your practice by proven strategies that keep clients and their responsible parties happy. Demonstrate your skills to increase referrals and profitability. Discover quality assurance programs that work
Notes Title from resource description page (viewed July 22, 2016)
Performer Presented by: Liz Barlowe
Notes In English
Subject Geriatrics -- Customer services
Genre/Form Instructional films.
Instructional films.
Films de formation.
Form Streaming video
Author Rouse, Scott, director
National Educational Video, Inc., production company.
Other Titles NEVCO conference series. Exceptional customer service skills and managing expectations