Title Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber

Published Amherst, MA : HRD Press, 2005

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Description 1 online resource Series Learning points series Learning points Notes Title from e-book title screen (viewed August 8, 2005) English Subject Call centers -- Customer services Customer relations. BUSINESS & ECONOMICS -- Customer Relations. Customer relations Form Electronic book ISBN 1423716795 9781423716792

Other Titles 80 activities and actions for call center cervice Excellence

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