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Author
Ellison, Chris.
Title
Service charters in the Australian Public Service : serving the Australian community / report by the Special Minister of State, Chris Ellison
Published
[Canberra] : Commonwealth of Australia, [1999]
©1999
Copies
Location
Call no.
Vol.
Availability
W'PONDS
352.4390994 Ell/Sci
AVAILABLE
Description
vi, 25 pages : illustrations ; 25 cm
Analysis
Codes of conduct
Consumer protection
Federal issue
Public Service
Public service accountability
Service delivery
Notes
"Two-year whole of government report; July 1997-June 1999." -- foot of t.p
At head of title: Department of Finance and Administration
Bibliography
Bibliography : page 25
Notes
Commonwealth of Australia 1999
Subject
Civil service -- Customer services -- Australia.
Civil service -- Standards -- Australia.
Service-level agreements -- Australia -- Evaluation.
Author
Ellison, Chris, 1954-
Australia. Department of Finance and Administration.
ISBN
0642414734
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