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Author
Graber, Peter R
Title
Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber
Published
Amherst, MA : HRD Press, 2005
Click on the following:
EBSCO eBooks
Copies
Description
1 online resource
Series
Learning points series Learning points
Notes
Title from e-book title screen (viewed August 8, 2005)
English
Subject
Call centers -- Customer services
Customer relations.
BUSINESS & ECONOMICS -- Customer Relations.
Customer relations
Form
Electronic book
ISBN
1423716795
9781423716792
Other Titles
80 activities and actions for call center cervice Excellence
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