1
Customer service : Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry
1990
1
Customer service agents, Call center -- See Call center agents
1
Banks and banking -- Australia -- Customer service : Banker - customer : resolving banking disputes / Wickrema Weerasooria, Nerida Wallace
1994
1
Customer services
--
3 Related Subjects
3
Customer services.
403
Academic libraries -- Customer services.
3
Academic libraries -- Customer services -- Congresses. : Self-service in academic libraries : future or fallacy? : proceedings of a conference organised by Information Services, University of Sunderland, in conjunction with SCONUL, held at St. Peter's Campus, University of Sunderland, 24/26 June 1996 / edited by Andrew McDonald and Janet Stafford
1997
1
Academic libraries -- Customer services -- Marketing. : Providing customer-oriented services in academic libraries / edited by Chris Pinder and Maxine Melling
1996
1
Accounting -- Customer services. : Clients4Life / Mark Lloydbottom ;David W. Cotle
2010
1
Administrative agencies -- Customer services
2
Administrative agencies -- Customer services -- Australia.
4
Advertising agencies -- Customer services.
5
Aeronautics, Commercial -- Customer services : Aviation communication : strategy and messages for ensuring success and preventing failures / Linda Tavlin
2019
1
Customer services -- Africa
2
Customer services -- Africa, Sub-Saharan : The V-model of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte
2018
1
Customer services -- Africa, Sub-Saharan -- Case studies : The V-model of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte
2018
1
Aircraft industry -- Customer services -- Quality control : Delivering excellent service quality in aviation : a practical guide for internal and external service providers / Mario Kossmann
2017
1
Airlines -- Customer services.
8
Airlines -- Customer services -- Quality control : Delivering excellent service quality in aviation : a practical guide for internal and external service providers / Mario Kossmann
2017
1
Airports -- Customer services -- England : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Customer services -- Asia : Service excellence in tourism and hospitality : insights from Asia / K. Thurimaran, Dirk Klimkeit, Chun Meng Tang, editors
2021
1
Customer services -- Australia.
4
Customer services -- Australia -- Auditing.
2
Australia. Centrelink http://id.loc.gov/authorities/names/nb2009012945 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473
2
Customer services -- Australia -- Handbooks, manuals, etc. : CES service standards : a staff guide for client service
1992
1
Customer services -- Australia -- Management.
4
Customer services -- Australia -- Marketing.
7
Australia. Spectrum Management Agency http://id.loc.gov/authorities/names/no99073342 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities/s : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency
1997
1
Australian Taxation Office http://id.loc.gov/authorities/names/n84050769 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473 : The taxpayers' charter : your rights, your obligations, how to be heard
1999
1
Australian Telecommunications Authority http://id.loc.gov/authorities/names/no96042896 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency
1997
1
Customer services -- Automation : Deploying and customizing IBM sales center for WebSphere Commerce V6 [Rufus Credl ... et al.]
2007
1
Customer services -- Bangladesh -- Case studies. : Ensuring effective customer participation : a case study on mobile SIM re-registration in Bangladesh / Mashruha Zabeen, S. S. M. Sadrul Huda
2019
1
Banks and banking -- Customer services.
18
Banks and banking -- Customer services -- Australia.
5
Banks and banking -- Customer services -- Brazil : Assessing financial access in Brazil / Anjali Kumar [and others]
2005
1
Banks and banking -- Customer services -- Case studies. : Ranjan and platinum card / Ravichandran Ramamoorthy
2016
1
Banks and banking -- Customer services -- Great Britain : Banking services and the consumer : a report / by the National Consumer Council
2012
1
Banks and banking -- Customer services -- Japan. : The Japanese main bank system : its relevance for developing and transforming economies / edited by Masahiko Aoki and Hugh Patrick
1994
1
Banks and banking -- Customer services -- Periodicals
2
Banks and banking -- Customer services -- United States. : Bottomline banking : meeting the challenges for survival & success / John B. McCoy, Larry A. Frieder, Robert B. Hedges, Jr
1994
1
Beauty shops -- Customer services -- Case studies : "Yes Madam" : digitized services right here and right now / Shikha Singh (Department of Management, Symbiosis Centre for Management Studies, Symbiosis International (Deemed University), Noida, India) and Shweta Mittal (Department of Management, Bennett University, Noida, India)
2020
1
Best Buy (Firm) -- Customer services : Customer service video series. Episode 1, A tale of two businesses / [created by] Jeff Havens ; the Jeff Havens Company
2013
1
British Airways -- Customer services
2
Building trades -- Customer services -- Marketing : Design-build planning through development / Jeffrey L. Beard, Michael C. Loulakis Sr., Edward C. Wundram
2001
1
Bus industry -- Customer services -- England -- Oxford : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Business enterprises -- Customer services. : Integrating service strategy in the manufacturing company / Hervé Mathe, Roy D. Shapiro
1993
1
Call centers -- Customer services.
2
Customer services -- Case studies.
11
Casinos -- Customer services. : Service recovery to L.A.S.T. : the case of disgruntled customers / Kerry T. Manis, Deborah Fowler and Shane Blum
2018
1
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