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Customer services -- Management -- Textbooks. : Services marketing / William Chitty, Andrew Hughes, Steven D'Alessandro  2012 1
Manufactures -- Customer services. : Integrating service strategy in the manufacturing company / HervĂ© Mathe, Roy D. Shapiro  1993 1
Manufacturing industries -- Customer services   3
Marijuana industry -- Customer services : Cannabis company springbig hits 10 million customer milestone / Cheddar Business  2019 1
Customer services -- Marketing   10
Customer services -- Marketing -- Management.   2
Medical care -- Customer services.   5
Medical libraries -- Customer services. : Emerging roles of health science librarians / Theme editor, Jean P. Shipman ; Co-theme editor, Sarah Barbara Watstein  2003 1
Customer services -- New York (State) -- New York : Nordstrom bets on convenience and customization at Manhattan flagship store / Cheddar Business  2019 1
Customer services -- New Zealand -- Marketing.   5
Nordstrom (Firm) -- Customer services -- Case studies : Nordstrom : focusing on a culture of service / written by Indu Perepu  2013 1
Offshore outsourcing -- Customer services. : Multi-national and intercultural services organisations and the integration in front of global clients / Christoph O.-Ph. Freiherr von Gamm  2010 1
Online information services industry -- Customer services.   3
Customer services -- Outlines, syllabi, etc. : Cram101 textbook outlines to accompany Silent selling: best practices and effective strategies in visual marketing  2012 1
Customer services -- Pacific Area -- Marketing.   5
Customer services -- Periodicals.   11
Customer services -- Philosophy. : The SAGE handbook of service-dominant logic / edited by Stephen L. Vargo and Robert F. Lusch  2019 1
Physical fitness centers -- Customer services.   2
Customer services -- Planning.   2
Printing industry -- Customer services -- Research : Researching customer orientation & 3D printing using depth interviews, surveys & archival methods  2020 1
Customer services -- Problems, exercises, etc   3
Customer services -- Programmed instruction. : Quality customer service : satisfy customers--it's everybody's job / William B. Martin  2009 1
Customer services -- Psychological aspects.   2
 

Customer services Quality control -- See Also the narrower term SERVQUAL (Service quality framework)


  1
Customer services -- Quality control.   18
Customer services -- Quality control -- Management. : Place management : collecting definitions and perspectives  2008 1
Customer services -- Quality control -- Periodicals.   3
Customer services -- Quality control -- Research.   2
Customer services -- Quality control -- Statistical methods : Six Sigma : SPC and TQM in manufacturing and services / Geoff Tennant  2001 1
Customer services -- Research   5
Customer services -- Research -- Congresses : Serviceology for Services : Selected Papers of the 1st International Conference of Serviceology / Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka, editors  2014 1
Resorts -- Customer services -- Spain -- Majorca : Get me the manager. Holidays / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Restaurants -- Customer services.   29
Restaurants -- Customer services -- Case studies : Service recovery to L.A.S.T. : the case of disgruntled customers / Kerry T. Manis, Deborah Fowler and Shane Blum  2018 1
Restaurants -- Customer services -- Great Britain : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Retail trade -- Customer services.   5
Securities industry -- Customer services.   3
Service industries -- Customer services.   8
Service industries -- Customer services -- Great Britain : The A to Z of customer service : tales from the sharp end / [TV Choice]  2008 1
Small business -- Customer services. : May I help you? : great customer service for small business / Jillian Mercer  2003 1
Customer services -- Social aspects.   3
Customer services -- Social aspects -- India. : Phone clones : authenticity work in the transnational service economy / Kiran Mirchandani  2016 1
Customer services -- Southeast Asia -- Marketing.   2
Customer services -- Standards -- Australia. : Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic  2001 1
Customer services -- Statistical methods. : Servqual : a multiple-item scale for measuring customer perceptions of service quality / by A. Parasuraman, Valarie Zeithaml and Leonard L. Berry  1986 1
Customer services -- Study and teaching.   3
Customer services -- Study and teaching -- Australia. : Getting it right at work : negotiating and problem solving / Helen de Silva Joyce, Liz Wilson, Halina Zawadzki  2007 1
Customer services -- Study and teaching -- Problems, exercises, etc : 25 reproducible activities for customer service excellence / Peter R. Garber  2005 1
Customer services -- Technological innovations.   20
Customer services -- Technological innovations -- Case studies : Case studies in service innovation / Linda A. Macaulay [and others], editors  2012 1
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