Deakin University / All Locations

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Subjects (1-5 of 5)
Customer services -- Research
1 2011 Measure what matters : online tools for understanding customers, social media, engagement, and key relationships Delahaye Paine, Katie, 1952- Rating: Electronic Resources
2 2014 Serviceology for Services : Selected Papers of the 1st International Conference of Serviceology Society for Serviceology. International Conference on Serviceology (1st : Tokyo, Japan : 2013) Tokyo : Springer, [2014] Rating: Electronic Resources More...
3 2018 Trade tales : decoding customers' stories First edition [Bingley, UK] : Emerald Publishing, 2018 Rating: Electronic Resources
4 2019 Using a quasi-experimental design to understand gender dynamics in service encounters Ro, Heejung, author London : SAGE Publications Ltd, 2019 Rating:
Customer services -- Research -- Congresses
5 2014 Serviceology for Services : Selected Papers of the 1st International Conference of Serviceology Society for Serviceology. International Conference on Serviceology (1st : Tokyo, Japan : 2013) Tokyo : Springer, [2014] Rating: Electronic Resources More...
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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships