2014

Capturing customer feedback

 

2014

The Checkout: Series 2 - Ep 2 of 16

Australia : ABC1, 2014

 

2004

Clued In: How To Keep Customers Coming Back Again and Again

Carbone, Lewis, author
1st edition
[Place of publication not identified] : Pearson, 2004

 

1997

Creating customer connections : how to make customer service a profit center for your company

Burke, Jack, 1950-
First edition
Santa Monica, CA : Merritt Publishing, [1997]

 

2009

Exceptional customer service.

 

2016

FairPay : Adaptively Win-Win Customer Relationships

Reisman, Richard



 

2015

How to become a mystery shopper

[Place of publication not identified] : Howcast, 2015

 

2015

Kebab Kings: Ep 1 Of 3

Australia : SBS, 2015

 

2012

The London Markets: Fruit 'n' Veg Market - Inside New Spitalfields - Ep 3 Of 3

Australia : SBS ONE, 2012

 

1994

Managing customer value : creating quality and service that customers can see

Gale, Bradley T.

New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, [1994]

Request It 

1993

Measuring Customer Satisfaction : a Guide to Managing Quality Service

 

2004

Measuring customer service effectiveness

Cook, Sarah, 1955-

Burlington, VT : Gower, [2004]

Request It 

2016

Measuring customer service effectiveness

Cook, Sarah, 1955- author.

London ; New York : Routledge, 2016

 

2004

Measuring Customer Service Effectiveness

Cook, Sarah