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Subjects (1-2 of 2)
Customer services -- Congresses.
1
Book
2000

Managing customer relationships




Cambridge, Mass : Marketing Science Institute, 2000

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Location Call no. Vol. Availability
 W'PONDS  658.812 Wal/Mcr  AVAILABLE
2
Book
2002

Proceedings of the International Services Marketing Conference 2002 : Emerging issues in services marketing: emotions, e-marketing and encounters : Brisbane, Queensland, Australia 3-5 July 2002


International Services Marketing Conference (2002 : Brisbane)

St. Lucia, Qld. : Graduate School of Management, University of Queensland, 2002

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Location Call no. Vol. Availability
 MELB  658.8 Int/Pot  AVAILABLE
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