Deakin University / All Locations

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Subjects (1-5 of 5)
Customer relations -- Psychological aspects
1 2012 Clients, clients, and more clients : create an endless stream of new business with the power of psychology Kase, Larina Rating: Electronic Resources
2 c2013 Emotional intelligence for sales success : connect with customers and get results Stanley, Colleen New York : American Management Association, c2013 Rating: Electronic Resources
3 2012 Empathetic marketing : how to satisfy the 6 core emotional needs of your customers Ingwer, Mark, author. New York : Palgrave Macmillan, [2012] Rating: Electronic Resources More...
4 2020 Predicting personality : using AI to understand people and win more business D'Agostino, Andrew, author Hoboken, New Jersey : John Wiley & Sons, Inc., [2020] Rating: Electronic Resources
Customer relations -- Quality control
5 2018 Quality experience telemetry : how to effectively use telemetry for improved customer success Jarvis, Alka, author Milwaukee, Wisconsin : ASQ Quality Press, [2018] Rating: Electronic Resources
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Clients, clients, and more clients : create an endless stream of new business with the power of psychology