1. An Introduction to Programs, Goals, and Needs Assessment for Training -- 2. Awareness and Knowledge as Content Areas for Intercultural Communication Training -- 3. Emotional Challenges -- 4. Acquiring Intercultural Communication Skills -- 5. Putting the Elements Together: Designing and Administering an Effective Intercultural Training Program -- 6. The Evaluation of Training Programs -- 7. Issues Affecting the Future of Intercultural Training
Summary
A comprehensive guidebook that provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, it emphasizes those aspects of training that explicitly involve face-to-face communic
Analysis
Cross-cultural communication
Bibliography
Includes bibliographical references (pages 201-211) and indexes
Notes
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