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Book Cover
Author Brafield, Helen, 1966-

Title Service user involvement : reaching the hard to reach in supported housing / Helen Brafield and Terry Eckersley
Published London ; Philadelphia : Jessica Kingsley Publishers, 2008


Description 1 online resource (221 pages) : illustrations
Contents Introduction -- Models of service user participation -- The ROCC research project -- Barriers and enablers to effective service user consultation -- Methods that enable client consultation -- A two-tier model for consultation for strategic planning -- The Young Men's Christian Association (YMCA) -- The way ahead -- Devising your own consultation strategy -- Appendix A: Questionnaire for providers -- Appendix B: Values statement -- Appendix C: Calculating the cost of client consultation
Summary Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups
Bibliography Includes bibliographical references (pages 205-211) and indexes
Notes English
Print version record
Subject People with social disabilities -- Services for -- Great Britain
People with social disabilities -- Housing -- Great Britain
Social service -- Great Britain -- Citizen participation
Housing policy -- Great Britain -- Citizen participation
Counselor and client -- Great Britain
Welfare & Benefit Systems.
SOCIAL SCIENCE -- People with Disabilities.
Counselor and client
Housing policy -- Citizen participation
People with social disabilities -- Housing
People with social disabilities -- Services for
Social service -- Citizen participation
Great Britain
Form Electronic book
Author Eckersley, Terry, 1961-
ISBN 9781846427459