Description |
xiii, 226 pages : illustrations ; 22 cm |
Series |
Practical social work series |
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Practical social work.
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Contents |
Machine generated contents note: 1.Introduction -- 2.Helpful and effective communication - the views of users of services -- 3.Types of communication: symbolic, non-verbal and verbal -- 4.Types of communication: written and information technology -- 5.Building and maintaining relationships -- 6.Attending and listening -- 7.Sharing information -- 8.Shared purpose and assessment -- 9.Intervention: non-verbal and verbal techniques for enhancing behavioural and attitudinal change -- 10.Intervention: written techniques for changing attitudes and behaviours |
Notes |
Previous ed.: published as Communication in social work. Basingstoke: Macmillan, 1994 |
Bibliography |
Includes bibliographical references (pages 208-219) and index |
Subject |
Communication in social work.
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Communication -- Social aspects.
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Counselor and client.
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Author |
Lishman, Joyce.
Communication in social work
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LC no. |
2009284744 |
ISBN |
1403916209 (paperback) |
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9781403916204 (paperback) |
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