| Description |
xx, 280 pages : illustrations ; 23 cm |
| Contents |
Machine derived contents note: Introduction PART 1: SELECTING AN OUTSOURCING PARTNER Transforming Indirect Procurement Spend Best Practices in Designing and Implementing the Sourcing Initiative The Pursuit of Comparative Advantage: Outsourcing of IT Strategies by First Movers PART 2: WHAT MAKES A SUCCESSFUL OUTSOURCING RELATIONSHIP? Managing Risk in an Outsourcing Deal Project Management Aspects of Outsourcing Deals: What's Your Game Plan? Service Level Agreements and the Need for Governance in Large Outsourcing Deals Managing Vendor-Customer Disputes PART 3: LEGAL AND BUSINESS CHALLENGES: HOW TO GET IT RIGHT FIRST TIME What Makes a Win:Win Outsourcing Transaction? Outsourcing as a Business Model: Key Issues and Strategies PART 4: BUSINESS PROCESS OUTSOURCING STRATEGIES External Risks to Offshore Business Process Outsourcing Business Process Outsourcing: A Bird's Eye View. PART 5: OFFSHORE OUTSOURCING STRATEGIES Strategic Offshoring: Decision Analysis and Value Maximisation Offshoring IT to India as an Enabler for Banking Business Transformation Offshore Outsourcing and Systems Development: Perils or Pearls Issues in IT: Offshore Outsourcing Co-ordination PART 6: THE FUTURE OF OUTSOURCING Utility Computing: Legal and Commercial Issues Grid Computing: Integration Through Shared Resources The use of Application Service Provision among SMEs |
| Summary |
"This book addresses the issues and strategies underpinning outsourcing as a business model, and the elements that lead to a successful outsourcing arrangement. This book brings together leaders in strategic thinking within the global outsourcing community, including senior executives from companies such as PA Consulting, IDC and Xansa." "This book will provide the reader with a single, concise resource for understanding the fundamentals of an outsourcing transaction, and how outsourcing can be used to transform a company's operations."--BOOK JACKET |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Information technology -- Management.
|
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Contracting out.
|
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Contracting out -- Law and legislation.
|
| Author |
Brudenall, Peter, 1968-
|
| LC no. |
2004065059 |
| ISBN |
1403946191 cloth |
|
