Introduction: Key Issues and Trends -- Pt. I. Thinking about Outsourcing. 1. Background, Goals, and Purposes of Outsourcing. 2. Deciding to Outsource. 3. Strategic Negotiating Strategies -- Pt. II. Managing Contracts. 4. Determining Needs. 5. Determining Cost and Prices and Choosing a Desired Payment Process. 6. Developing Work and Qualification Specifications and Other Preliminary Documents. 7. Contract Negotiations. 8. Contract Writing and Risk Management. 9. The Contract Awards Process. 10. Contract Monitoring -- Pt. III. Managing the Contract Process and Relationship. 11. The Nature and Dynamics of Contractual Relationships -- Pt. IV. Contracting for Specific Services. 12. Specific State and Local Government Services
Bibliography
Includes bibliographical references (pages [233]-239) and index
