1. Reengineering and Outsourcing -- 2. Getting Started in Outsourcing -- 3. Evaluating Current Operations and Available Options -- 4. Competitive Procurement: Overview of the RFP Process -- 5. RFP Specifications: Preparing the Boilerplate -- 6. Outsourcing the Acquisition of Books -- 7. Outsourcing the Acquisition of Serials -- 8. Outsourcing Cataloging -- 9. Evaluating Responses, Writing the Contract, and Monitoring Contract Compliance -- 10. The Human Factor in Outsourcing -- 11. Final Thoughts on Outsourcing
Notes
Includes index
Bibliography
Includes bibliographical references (pages 161-164) and index
Notes
System requirements for computer disk: IBM or compatible PC