Title Customer satisfaction, focus on the customer : Second Congress on Customer Satisfaction, May 17-20, 1992, Lake Buena Vista, Florida

Published Chicago, Ill. : American Marketing Association, [1992] ©1992

Copies

Location	Call no.	Vol.	Availability
MELB	658.812 Con/Csf		AVAILABLE

Description 215 pages ; 28 cm Series Proceedings series / American Marketing Association Worth repeating series Proceedings series (American Marketing Association) Worth repeating series. Subject Consumer satisfaction -- United States -- Congresses. Genre/Form Conference papers and proceedings. LC no. 92018775 ISBN 0877572259

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