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Subjects (1-9 of 9)
Computer service industry -- Management.
1
Book
2009

Information systems outsourcing : enduring themes, global challenges, and process opportunities



Third edition
Berlin ; New York : Springer-Verlag, [2009]

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Location Call no. Vol. Availability
 MELB  004.0654 Hir/Iso 2009  AVAILABLE
2
E-book
2009

Information systems outsourcing : enduring themes, global challenges, and process opportunities



3rd ed


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3
E-book
2020

Information systems outsourcing : the era of digital transformation



5th edition
Cham : Springer, 2020

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Electronic Resources
4
E-book
2014

Information systems outsourcing : towards sustainable business value



Fourth edition
Heidelberg : Springer, 2014

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5
E-book
2008

ITIL Version 3 at a glance


Long, John O.



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6
E-book
2022

Metrics-based IT service management


Isaychenko, Dimitry, author



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Electronic Resources
7
E-book
2014

Service Desk and Incident Manager : Careers in IT service management


Wheatcroft, Peter



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Electronic Resources
8
E-book
2012

Service intelligence : improving your bottom line with the power of IT service management


Taylor, Sharon, 1956-



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Electronic Resources
9
E-book
2021

Service rescue! : an implementation and improvement guide for incident management


Conboy, Nicole, author.
[First edition]
[Norwich, England] : TSO (The Stationery Office), [2021]

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