1: Introduction to Internet commerce -- 2: Business models for Internet commerce -- 3: Technology basics -- 4: World Wide Web commerce -- 5: Electronic payment systems -- 6: Security and internet commerce -- 7: The Internet customer -- 8: Organisational communication -- 9: Taxation of Internet commerce -- 10: Legal and ethical issues -- 11: Future trends -- Appendices -- Glossary
Summary
This edition has been revised to reflect the latest developments in this rapidly changing area. Theory is supported by examples drawn from industry developments, regulatory policies and government initiatives. All chapters feature Australian and international examples of policy reform and innovation