Deakin University / All Locations

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Subjects (1-3 of 3)
Call centers -- Computer network resources
1 2002 Geac System21 commerce.connect : implementation on the IBM eserver iSeries server 1st ed Rating: Electronic Resources More...
2 2005 The real-time contact center Fluss, Donna 1st ed New York : AMACOM Books, [2005] Rating: Electronic Resources
3 2005 The Real-Time Contact Center : Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation Fluss, Donna Rating: Electronic Resources
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Geac System21 commerce.connect : implementation on the IBM eserver iSeries server