Part 1: Perspectives on professional communication -- 1. Communication theory and professional practice -- 2. Language and communication practice -- 3. Non-verbal communication : meanings without words -- 4. Intercultural communication competence in business and the professions -- 5. Professional communication research -- Part 2: Communication in organisations -- 6. Concepts and applications in interpersonal communication -- 7. Communicating in groups to achieve professional goals -- 8. Interviewing and negotiating -- 9. Oral reports and presentations -- 10. Managerial communication -- Part 3: Writing skills in professional life -- 11. Writing professionally : process and style -- 12. Academic writing -- 13. Writing for business -- 14. Writing for science, technology and engineering -- 15. Visual communication
Summary
Covering all aspects of communication, with an emphasis on strategy, practice and process, all of which are explored within the context of our society and culture
