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Book Cover
Author Khan, Sabithulla, author

Title Communicating during a crisis : lessons in crisis management and mitigation / Sabithulla Khan
Published London : SAGE Publications: SAGE Business Cases Originals, 2019
Online access available from:
Sage Business Cases    View Resource Record  


Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary This case provides an overview of the types of communications skills needed in managing an organization in times of crisis. The case is based on the role of a communications manager as she advises the CEO and management team of a very large firm on how to manage a crisis that could have serious consequences for all involved. Based in Doha, Qatar, this case encourages students to think of the proactive communication style needed to navigate challenging situations and to manage both internal and external audiences. It also highlights the importance of crisis management training and prevention. Differences of cultural and business practices are also highlighted in this case
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Communication in crisis management -- Qatar -- Dawḥah -- Case studies.
Crisis management -- Qatar -- Dawḥah -- Case studies.
Genre/Form Case studies.
Form Electronic book
ISBN 152646828X
9781526468284 (ebook)