| Description |
1 online resource |
| Series |
SAGE Business Cases |
|
SAGE Business Cases
|
| Summary |
The case focuses on a destructive fire at the mobile phone company Vodafone in the Netherlands. The fire has had a huge impact on the company, its customers, and society at large and illustrates the impact of mobile phone communication disturbances, and crisis communication within organizations. Students role play different characters involved in the crisis and are challenged to consider how best to react to the fire and its damage |
| Notes |
Originally Published InKruis, A. & Sneller, L. (2018). Business Continuity Management put to the test: a drama in two acts. Journal of Information Technology Teaching Cases, 8, 24-28 |
|
Description based on XML content |
| Subject |
Vodafone (Firm) -- Case studies
|
| SUBJECT |
Vodafone (Firm) fast (OCoLC)fst00780870 |
| Subject |
Communication in crisis management -- Case studies
|
|
Communication in crisis management.
|
| Genre/Form |
Case studies.
|
| Form |
Electronic book
|
| Author |
Sneller, Lineke, author
|
| ISBN |
9781529721119 |
|
1529721113 |
|
