Preface; 1. Introduction; 2. Negotiation and Its Contexts; 3. Investigation; 4. Preparation; 5. Connection; 6. Interaction; 7. Integration; 8. Responding to Roadblocks; 9. Negotiation Success; Notes; Bibliography; Index; About the Author
Summary
Nicholas Dorochoff offers the heritage management community the benefit of decades of thinking on negotiation from the business world in a brief, practical guidebook
Bibliography
Includes bibliographical references (pages 120-128) and index