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Title Public administration reformation : market demand from public organizations / edited by Yogesh K. Dwivedi, Mahmud A. Shareef, Sanjay K. Pandey, and Vinod Kumar
Published Routledge, 2013
Online access available from:
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Description 1 online resource
Series Routledge Critical Studies in Public Management
Routledge critical studies in public management.
Contents Cover; Title; Copyright; Dedication; Contents; List of Figures; List of Tables; 1 Introduction: Markets and Public Administration; PART I Market Demand, Market Ideology, and Public Organizations; 2 Citizens in Charge? Reviewing the Background and Value of Introducing Choice and Competition in Public Services; 3 The Sound of Silence: Silent Ideologies in Public Services; 4 Control or Collaboration? Market Pressures, Management Reform, and the Evolving Role of the Central Budget Office; 5 Trustworthiness of Public Service
12 Knowledge Management through Informal Knowledge Exchanges and Communities of Practice in Public Organizations13 Can a Central Bureaucracy Reinvent Itself into a Market Maker? A Case Study of Portfolio Management in Newark, New Jersey; 14 Public-Private Partnerships in Greece, an Economy under Debt Crisis: An Exploratory Study; PART IV Technology and Public Administration Reformation; 15 Public Administration Reformation: Market Orientation or Public Values; 16 Evolution of E-Government Stage Models in Last One Decade: An Empirical Analysis
17 The Perception of Electronic Document Management Systems (EDMS) as a Transformational Information and Communication Technology (ICT) for Public Institutions in TurkeyContributors; Index
6 A New Agenda for Public Organizations: Monitoring Market Economy and Private OrganizationsPART II Motivation and Management in the Market Context; 7 Transformational Leadership in the Public Sector: Empirical Evidence of Its Effects; 8 Job Design in Public Sector Organizations; 9 Working in the Hollow State: Exploring the Link between Public Service Motivation and Interlocal Collaboration; 10 Fostering Two-Way Communication in Public Organizations; PART III Institutional Context and Reforms; 11 Anticorruption Reform: Lessons from Nations with the Largest Reduction in Corruption Levels
Summary In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Civil service -- Management
Internet in public administration.
Organizational change.
Public administration.
Civil service -- Management.
Internet in public administration.
Organizational change.
POLITICAL SCIENCE -- Public Affairs & Administration.
Public administration.
Form Electronic book
Author Dwivedi, Yogesh Kumar.
ISBN 0203694422