Title Managing under austerity, delivering under pressure : performance and productivity in public service / editors John Wanna, Hsu-Ann Lee, Sophie Yates

Published Acton, A.C.T. : ANU Press, 2015 ©2015

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Description 1 online resource Series Australia and New Zealand School of Government (ANZSOG) Australia and New Zealand School of Government (ANZSOG) Contents Part 1. The imperative to improve productivity and performance. -- 1. Delivering under pressure: public service, productivity and performance -- 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity -- 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions -- 4. Measuring and improving government performance: learning from recent US experience -- 5. Performance management: creating high performance, not high anxiety -- 6. Reviewing performance to improve delivery: key insights from two auditors-general -- part 2. The need for governments to innovate -- 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture' -- 8. Unleashing change in government -- 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services -- 10. Strategic advice to the public service facing austerity -- 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign -- part 3. Collaboration with the private and third sectors -- 12. Frugal innovation: beyond the concepts of 'public' and 'private' -- 13. The road to genuine partnerships with the third sector: are we there yet? -- 14. Developing social benefit bonds in Australia: the NSW family and community services experience -- 15. Situating mutuals in the Australian public sector context Analysis Australian Bibliography Includes bibliographical references Notes English Subject Civil service -- Labor productivity -- Australia. Civil service -- Labor productivity -- New Zealand. Finance, Public -- Australia. Finance, Public -- New Zealand. Public administration -- Australia. Public administration -- New Zealand. Australia -- Appropriations and expenditures. New Zealand -- Appropriations and expenditures. Form Electronic book Author Lee, Hsu-Ann, editor Wanna, John, editor Yates, Sophie (Research fellow), editor LC no. 2015514906 ISBN 1925022668 1925022676 (electronic bk.) 9781925022667 9781925022674 (electronic bk.)

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