Title Customer service video series. Episode 1, A tale of two businesses / [created by] Jeff Havens ; the Jeff Havens Company

Published Bloomington, IL : The Jeff Havens Company, 2013

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Description 1 online resource (2 minutes) Summary This short, amazing history lesson will show you the difference between focusing on your customers and focusing on your bottom line. You'll also learn about some haunted buildings that might be close to where you live. Enjoy! Notes Title from resource description page (viewed October 08, 2019) Performer Jeff Havens, presenter Notes In English Subject Best Buy (Firm) -- Customer services Circuit City Stores -- Customer services SUBJECT Best Buy (Firm) fast (OCoLC)fst00775325 Circuit City Stores. fast (OCoLC)fst00698790 Subject Customer services. Customer services. Genre/Form Instructional films. Instructional films. Films de formation. Form Streaming video Author Havens, Jeff, on-screen presenter Jeff Havens Company, production company

Other Titles Tale of two businesses Customer service. A tale of two businesses

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