| Description |
1 online resource (77 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; Introduction; A Perspective on Patient Satisfaction; Background on the Patient Satisfaction Instrument and the Current Data Bank; How Can the Results Be Maximized?; Patient Satisfaction with the Ministry of Hospital Chaplains; Characteristics of Pastoral Care That Contribute to Better Patient Outcomes (from the Patients' Viewpoint); What Have We Learned?; So What? Implications for Hospital Pastoral Care; How Can You Use the PSI?; Appendix: Weighted Mean Scores; Index |
| Summary |
Evaluating the success of hospital chaplaincy has been a difficult task, but finally an effective approach has been developed. Ministry of Hospital Chaplains: Patient Satisfaction presents the Patient Satisfaction Instrument for Pastoral Care (PSI) which measures the quality and character of spiritual care and can contribute to the establishment of professional norms. To find out whether specific changes in pastoral practices lead to increased satisfaction among patients, this test can be used periodically. As you will see, this allows managers and department heads to identify and monitor spec |
| Notes |
Print version record |
| Subject |
Chaplains, Hospital.
|
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Church work with the sick -- Evaluation
|
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RELIGION -- Christian Life -- General.
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RELIGION -- Christian Ministry -- Adult.
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RELIGION -- Christian Ministry -- Counseling & Recovery.
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Chaplains, Hospital
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Church work with the sick -- Evaluation
|
| Form |
Electronic book
|
| ISBN |
9781317948773 |
|
1317948777 |
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