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Subjects (1-4 of 4)
Benchmarking (Management) -- United States.
1
2006
Benchmarking : an essential tool for assessment, improvement, and accountability
San Francisco : Jossey-Bass, [2006]
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W'PONDS
378.101 Sey/Bae
AVAILABLE
2
2008
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs
Keehley, Patricia, 1955-
Second edition
San Francisco : Jossey-Bass, [2008]
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MELB
352.357 Kee/Bit 2008
AVAILABLE
3
2000
Call center benchmarking : deciding if good is good enough
Anton, Jon
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Electronic Resources
4
2001
Municipal benchmarks : assessing local performance and establishing community standards
Ammons, David N
2nd ed
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