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E-book
Author Davis, Ray, 1949-

Title Leading through uncertainty : how Umpqua Bank emerged from the Great Recession better and stronger than ever / Raymond P. Davis
Edition First edition
Published San Francisco, CA : Jossey-Bass, A Wiley Imprint, [2014]

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Description 1 online resource
Contents Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger Than Ever; Copyright; Contents; Foreword; Introduction: The Great Uncertainty; Part 1: Leading Yourself; Chapter 1: The New Normal; A World in Flux; Change the Game; Be Agile-You Can't Stand Still; Relentless Progress is the Key; Deal with It; For Reflection; Chapter 2: The Truth, Nothing But the Truth; Why I Tell the Truth; Being Truthful with Yourself; For Reflection; Chapter 3: Problems and the Healing Process; The State of Denial; Timing is Everything; Encourage Your People to Step Up
For ReflectionChapter 4: Control and Uncertainty; Managing the Risk Element; Worry About What You Can Control; Two Aspects of a Leader's Job: Controllable Results and Uncertainty; Black and White: Making Decisions Easy; Do Your Best, Get Input, and Remember-It's Just A Number!; For Reflection; Chapter 5: Exercise Your Intuition; Intuition and Customer Relations; Listen and Act; Know When to Act; When You Trust Your Intuition, Opportunities Follow; Regular Practice will Strengthen Your Intuition; For Reflection; Part 2: Leading Your Organization; Chapter 6: Be Really Good at the Basics
The Value of People in Uncertain TimesThe Value of Team Players; An Infrastructure for Motivating Our People; For Reflection; Chapter 10: Leverage Your Assets; Leveraging Technology; Businesses are More Efficient Because They Have to Be to Survive; Learn to Make 1 + 1 = 4; For Reflection; Part 3: Leading the Way; Chapter 11: Reputation Counts; Occupy Umpqua; No Chipped Paint; Ripples on A Pond; For Reflection; Chapter 12: Create Buzz (But Manage Crisis); In Today's Noisy World, Buzz is Critical; Rumors Start Fast (And Bad News Spreads Faster); You are Best at Delivering Your Message
Corny is (Very) GoodPower of the Unexpected; For Reflection; Chapter 13: Build Momentum; Know When to Hit the Gas, and When to Slow Down; With Uncertain Times Come Great Opportunities; Bring in Incremental Resources to Build Momentum; For Reflection; Chapter 14: Practice Incremental Evolution; Sustaining A Competitive Gap; Study Industries Outside Your Own; Easier to Do in Good Times than in Bad; For Reflection; Conclusion: Lead On; Notes; Acknowledgments; About the Authors; Index; Advertisements
Summary "From the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast's largest independent community bank to emerge from the economic crisis even stronger than before. In this follow-up to the successful Leading for Growth, Umpqua Bank CEO Ray Davis shares the tactics and strategies that have allowed Umpqua to grow and succeed in the toughest economic environment. The results are clear: despite years of economic uncertainty, Umpqua has continued its upward trajectory--expanding from five locations in 1994 to more than 200 today. Davis's approach can help leaders recalibrate their approaches, no matter what the industry or market upheaval they face. In Leading Through Uncertainty, Davis shares a concise set of smart, actionable leadership practices that leaders can use to navigate their businesses and teams through difficult times. These include focusing on honesty and transparency, motivating and inspiring employees, building an outstanding corporate reputation, paying attention to details, and more. By showing leaders how to maintain a clear value proposition and strong leadership, Leading Through Uncertainty will help any company secure a lasting foothold in any economy"-- Provided by publisher
Notes Includes index
Bibliography Includes bibliographical references and index
Notes Print version record and CIP data provided by publisher
Subject Umpqua Bank.
SUBJECT Umpqua Bank fast
Subject Community banks -- Oregon -- Portland -- Management
Bank management -- Oregon -- Portland
Leadership.
BUSINESS & ECONOMICS -- Leadership.
Bank management
Leadership
Oregon -- Portland
Form Electronic book
LC no. 2013032863
ISBN 9781118782576
1118782577
9781118782606
1118782607