| Description |
1 online resource (ix, 229 pages) : illustrations |
| Contents |
Introduction -- 1. How to understand getting it wrong and getting it right: Toward a framework for analysis -- 2. Benefits distribution: Getting it wrong and getting it right -- 3. Corporate behavior: Getting it wrong and getting it right -- 4. Side effects: Getting it wrong and getting it right -- 5. Making the transition from getting it wrong to getting it right -- 6. Hiring policies -- 7. Compensation policies -- 8. Contracting policies -- 9. Community consultation and negotiation -- 10. Community projects -- 11. Working with advocacy NGOs -- 12. Working with governments -- 13. Internal management issues that determine the success or failure of external relations -- 14. Measuring the effectiveness of stakeholder engagement -- 15. 'Even engineers can get it right ... ' |
| Summary |
A company begins exploration of future operations in a remote and rural area of a poor, but resource-rich country. The communities in this area welcome the company's interest, seeing the prospects for improved social and economic conditions. They look forward to the creation of jobs and other income opportunities, and they look forward to being connected to the outside world through the company. Getting it right reports, analyzes, and sorts the broad and varied experiences of these many corporations, bringing forward the lessons that can be usefully applied in other settings. The aim is to help corporate managers get it right with respect to interactions with local communities, so that they can more efficiently and effectively accomplish their production goals and, at the same time, ensure that local communities are better (rather than worse) off as a result of their presence |
| Bibliography |
Includes bibliographical references and index |
| Notes |
English |
|
Print version record |
| Subject |
Corporations -- Public relations -- Developing countries
|
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Social responsibility of business -- Developing countries
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Business enterprises, Foreign -- Public relations -- Developing countries
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BUSINESS & ECONOMICS -- Public Relations.
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Corporations -- Public relations
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Social responsibility of business
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Developing countries
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| Form |
Electronic book
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| Author |
Anderson, Mary B., 1939- author.
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| ISBN |
9781907643118 |
|
1907643117 |
|
9780955450563 |
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095545056X |
|
1351279564 |
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9781351279567 |
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