| Description |
1 online resource (ix, 250 pages) |
| Series |
LEA's communication series |
|
LEA's communication series.
|
| Contents |
Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics / written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism |
| Summary |
Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making from Japan |
| Bibliography |
Includes bibliographical references (pages 219-240) and indexes |
| Notes |
Print version record |
| Subject |
Corporate image.
|
|
Crisis management.
|
|
Apologizing.
|
|
Corporations -- Public relations.
|
|
Business communication.
|
|
corporate image.
|
|
BUSINESS & ECONOMICS -- Public Relations.
|
|
Apologizing
|
|
Business communication
|
|
Corporate image
|
|
Corporations -- Public relations
|
|
Crisis management
|
| Form |
Electronic book
|
| ISBN |
1410615596 |
|
9781410615596 |
|
