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Book Cover
Author Stroh, Linda K., author

Title The Basic principles of effective consulting / Linda K. Stroh, PhD
Edition Second edition / Linda K. Stroh
Published New York : Routledge, Taylor and Francis Group, 2019
Online access available from:
Taylor & Francis eBooks    View Resource Record  


Description 1 online resource
Contents Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; Foreword; Preface; About the author; Acknowledgments; 1. Consultants and consulting; From the experts ... Hiring consultants in a union and ruralenvironment by Betty Hussey, Manager of HR Services, Goodyear Tire & Rubber Company, St. Marys, Ohio; 2. Managing expectations and goals; From the experts ... The consultant-client relationship by CedricCoco, Executive Vice President and Chief People Officer, Brookdale Senior Living Solutions; 3. Formalizing the agreement: Contracts and proposals
From the experts ... The importance of written contracts by KerryWeinger and Peter George, Partners, Baker McKenzie LLP4. Developing a project plan; From the experts ... Doesn't matter if you're big or small, youneed a well-thought-out project plan by Arthur Gilman, formerSenior VP and Regional Sales Manager, Dean Witter FinancialServices, and current Consultant/Specialist, Fly-in Fishing; 5. Data collection
From the experts ... Data collection begins at the beginning byDr. Linda K. Stroh, Faculty Scholar and Emeritus Professor, Quinlan School of Business, Loyola University Chicago, and Professor/Instructor, University of California, Santa Cruz, and author of Trust Rules: How to Tell the Good Guys from the Bad Guys in Work and Life6. Interviewing; From the experts ... Listen up! by Denny L. Brown, formerController, Owens Illinois Corporation; current CEO andPresident, ; 7. Preparing the feedback/assessment report: Moving the client to action
From the experts ... Quotes from interviews can be valuableadditions to a feedback report by Malou Roth, President, PeopleFirst8. Presenting the findings: Moving from diagnosis to commitment to action; From the experts ... Presenting the findings by Professor JoeGittleman, from the platinum-selling recording artists, the MightyMighty Bosstones, and Professor, Northern Vermont University, and an independent consultant in the music industry; 9. Initiating action
From the experts ... Initiating action by Judith Verhave, Executive Vice President, Global Head of Compensation andBenefits, BNY Mellon10. Ending the project; From the experts ... Life with consultants: First, prepare for theend by Elaine Patterson, Organization and Leadership Advisor, Breitburn Energy; 11. Some final thoughts: The basic principles of effective consulting; From the experts ... Building strong consultant-clientrelationships at PricewaterhouseCoopers by Raj Tatta, Partner, PricewaterhouseCoopers; Index
Summary Consultants are called upon more and more to help implement needed organizational changes, fill gaps in workforce capabilities, and solve significant business problems. As the demand for consultants increases, it is critical that practitioners differentiate themselves and understand how they can be most successful, for themselves and their clients. The Basic Principles of Effective Consulting details what effective consultants do and provides a step by step process of just how they do it. The Second Edition of The Basic Principles of Effective Consulting is fully updated with real-life cases. End-of-chapter summaries foster both mastery and engagement, as well as providing a quick reference throughout a consultant's career. In addition, each chapter includes a section "From the experts" written by successful consultants and users of consultants' services. These experts share ideas and tips about their own consulting experiences that relate to chapter material. The book is written for entry level and seasoned consultants, project managers, staff advisors, and anyone who wants to learn (or be reminded of) the basic principles of effective consulting. The book is well suited as an excellent textbook for college courses on consulting, organizational training, and a lifetime go-to consultant's resource
Bibliography Includes bibliographical references and index
Notes Description based on print version record
Subject Business consultants.
PSYCHOLOGY -- Industrial & Organizational Psychology.
Business consultants
Reading List MPM715 recommended text 2024
Form Electronic book
LC no. 2020693807
ISBN 9781351007825