Description |
1 online resource (xiv, 342 pages) : illustrations |
Contents |
Preface -- Acknowledgments -- 1 A Trillion-Dollar Market -- 2 Understanding the Americans with Disabilities Act -- 3 Diversity, Disability, and Inclusion -- 4 Disability Stereotypes and Myths -- 5 Language and Etiquette Strategies -- 6 Disability and Innovation -- 7 Pro |
Summary |
Annotation Hogan (a consultant) offers businesses advice on relating to employees and customers with disabilities, presenting ideas for socially responsible business practices compatible with a competitive strategy. While focusing primarily on the requirements of the Americans with Disabilities Act, the book also provides guidance on marketing and employment inclusivity, the promotion of diversity and the dispelling of myths, and matters of etiquette. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com) |
Bibliography |
Includes bibliographical references and index |
Notes |
Print version record |
Subject |
United States. Americans with Disabilities Act of 1990 -- Handbooks, manuals, etc
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SUBJECT |
Americans with Disabilities Act of 1990 (United States) fast |
Subject |
People with disabilities -- Employment -- United States -- Handbooks, manuals, etc
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Consumers with disabilities -- United States -- Handbooks, manuals, etc
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Consumers with disabilities
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People with disabilities -- Employment
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United States
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Genre/Form |
handbooks.
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Handbooks and manuals
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Handbooks and manuals.
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Guides et manuels.
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Form |
Electronic book
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ISBN |
9780804040068 |
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0804040060 |
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9780804010559 |
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0804010552 |
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9780804010566 |
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0804010560 |
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