Self-service in academic libraries : future or fallacy? : proceedings of a conference organised by Information Services, University of Sunderland, in conjunction with SCONUL, held at St. Peter's Campus, University of Sunderland, 24/26 June 1996 / edited by Andrew McDonald and Janet Stafford
Published
Sunderland, England : University of Sunderland Press, 1997
Preface -- Keynote speech -- Welcome and introduction -- What is happening in the retail and service world? -- What is happening in the academic library world? -- Case studies: introducing self-service -- The market: a review of products and developments -- Users and staff - reactions, resistance and reality? -- Research and development initiatives -- Summing up
