Inside arbitration : how an arbitrator decides labor and employment cases / Roger I. Abrams, Richardson Professor of Law, Northeastern University School of Law
Introduction -- Selecting a labor arbitrator -- Prehearing procedures -- Arbitrability : the jurisdiction of the arbitrator -- Preparing for arbitration -- Hearing process and procedures -- Post-hearing procedures -- Remedies -- Finding facts -- Just cause decision making -- Management rights -- Interpreting the contract -- Custom and past practice -- Deciding the case -- Drafting an arbitration opinion and award -- Protecting the arbitration process -- Employment arbitration -- Mediation -- A look to the future