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Book Cover
Book
Author Fearn-Banks, Kathleen.

Title Crisis communications : a casebook approach / Kathleen Fearn-Banks
Published Hillsdale, N.J. ; Mahwah, N.J. : L. Erlbaum, 1996

Copies

Location Call no. Vol. Availability
 W'PONDS  659.2 Fea/Cca  AVAILABLE
Description xii, 330 pages : illustrations ; 24 cm
Series LEA's communication series
LEA's communication series.
Contents 1. The Nature of Crises -- 2. The Crisis Communications Plan -- 3. Crisis Makers -- 4. Managing a Crisis -- 5. Product Tampering Crises -- 6. Environmental Crises -- 7. Natural Disasters -- 8. Crises of Violence -- 9. Celebrities and Crises
Bibliography Includes bibliographical references and indexes
Subject Advertising campaigns -- Case studies.
Advertising -- Case studies.
Crisis management -- Case studies.
Crisis management -- Case studies.
Public relations -- Case studies.
Public relations -- Management -- Case studes
Public relations -- Management -- Case studies.
Genre/Form Case studies.
Author Fearn-Banks, Kathleen.
LC no. 95041222
ISBN 0805819215 (alk. paper)
0805819223 (paperback: alk. paper)