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Book Cover
Book
Author Lynch, James J.

Title Customer loyalty and success / James J. Lynch
Published Basingstoke : Macmillan Business, 1995

Copies

Location Call no. Vol. Availability
 W'BOOL  658.812 Lyn/Cla  AVAILABLE
Description xiv, 292 pages : illustrations ; 23 cm
Analysis Customer services
Notes Includes index
Subject Consumer satisfaction.
Customer relations.
ISBN 0333639103