Limit search to available items
Nearby Call Numbers are:
Result Page   Prev Next
Add Marked to Bag Add All On Page Add Marked to My Lists
Mark   Medium Year
658.81 Don/Smt 1998 : Sales management : theory and practice / Bill Donaldson     
      Sales management : theory and practice / Bill Donaldson MELB  Book 1998
658.81 Eth/Ssf : Selling skills for complete amateurs / Bob Etherington     
      Selling skills for complete amateurs / Bob Etherington MELB  Book 2008
658.81 Fen/Hts : How to sell against competition / John Fenton ; illustrations by Kenneth Aitken     
      How to sell against competition / John Fenton ; illustrations by Kenneth Aitken MELB  Book 1984
658.81 GIL-F : 450 best sales letters for every selling situation / Karen Gilleland, Margaret Coel     
      450 best sales letters for every selling situation / Karen Gilleland, Margaret Coel MELB  Book 1991
658.81 Hon/Sma : Sales management : a global perspective / Earl D. Honeycutt, John B. Ford and Antonis C. Simintiras     
      Sales management : a global perspective / Earl D. Honeycutt, John B. Ford and Antonis C. Simintiras MELB  Book 2003
658.81 Job/Sas 2005 : Selling and sales management / David Jobber and Geoff Lancaster     
      Selling and sales management / David Jobber and Geoff Lancaster MELB  Book 2005
658.81 Joh/Smc 1994 : Sales management : concepts, practices, and cases / Eugene M. Johnson, David L. Kurtz, Eberhard E. Scheuing     
      Sales management : concepts, practices, and cases / Eugene M. Johnson, David L. Kurtz, Eberhard E. Scheuing MELB  Book 1994
658.81 Mtc/Mcs : Remodeling the Crawford-Miles Company's sales department : A serious condition threatening the disruption of a sales organization is precipitated by the abrupt resignation of the sales.     
      Remodeling the Crawford-Miles Company's sales department : A serious condition threatening the disruption of a sales organization is precipitated by the abrupt resignation of the sales. WATERFT ADPML  Book 1922
658.81 Odi/Nsm : The new sales management by objectives : dynamic sales management strategies and tactics for the 90s / George S. Odiorne     
      The new sales management by objectives : dynamic sales management strategies and tactics for the 90s / George S. Odiorne MELB  Book 1991
658.81 Ove/Csd : Customer service / by Rodney Overton     
      Customer service / by Rodney Overton MELB  Book 2002
658.81 Ove/Sam 2000 : Sales & marketing : an introduction / written and edited by Rodney Overton     
      Sales & marketing : an introduction / written and edited by Rodney Overton MELB  Book 1995
658.81 Rac/Mas : Major account sales strategy / Neil Rackham     
      Major account sales strategy / Neil Rackham WATERFT  Book 1989
658.81 Sta/Moa 2008 : Management of a sales force / Rosann L. Spiro, Gregory A. Rich, William J. Stanton     
      Management of a sales force / Rosann L. Spiro, Gregory A. Rich, William J. Stanton W'PONDS  Book 2008
658.81 Str 1993 : Effective sales management / John Strafford and Colin Grant     
      Effective sales management / John Strafford and Colin Grant MELB  Book 1993
658.81 Wei/Ote : 1010 tested ideas that move merchandise / <by> E.B. Weiss <and> Richard E. Weiss     
      1010 tested ideas that move merchandise / <by> E.B. Weiss <and> Richard E. Weiss MELB  Book 1962
658.8101 Bre/Csm    
      Contemporary strategic marketing / Ross Brennan, Paul Baines, Paul Garneau ; with foreword by Phil Harris MELB, W'BOOL, W'PONDS, WATERFT   Book 2003
      Contemporary strategic marketing / Ross Brennan, Paul Baines, Paul Garneau ; with foreword by Phil Harris MELB, W'BOOL, W'PONDS, WATERFT   Book 2003
      Contemporary strategic marketing / Ross Brennan, Paul Baines, Paul Garneau ; with foreword by Phil Harris MELB, W'BOOL, W'PONDS, WATERFT   Book 2003
      Contemporary strategic marketing / Ross Brennan, Paul Baines, Paul Garneau ; with foreword by Phil Harris MELB, W'BOOL, W'PONDS, WATERFT   Book 2003
658.8101 Chu/Sfm 1997 : Sales force management / Gilbert A. Churchill, Jr., Neil M. Ford, Orville C. Walker, Jr     
      Sales force management / Gilbert A. Churchill, Jr., Neil M. Ford, Orville C. Walker, Jr MELB, W'PONDS   Book 1997
658.8101 Chu/Sfm 2006    
      Churchill/Ford/Walker's Sales Force Management / Mark W. Johnston, Greg W. Marshall MELB, W'BOOL, WATERFT   Book 2006
      Churchill/Ford/Walker's Sales Force Management / Mark W. Johnston, Greg W. Marshall MELB, W'BOOL, WATERFT   Book 2006
      Churchill/Ford/Walker's Sales Force Management / Mark W. Johnston, Greg W. Marshall MELB, W'BOOL, WATERFT   Book 2006
658.8101 Ran/Msa    
      Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Julie Tinson, and Claire Gauzente MELB, W'BOOL, W'PONDS   Book 2004
      Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Julie Tinson, and Claire Gauzente MELB, W'BOOL, W'PONDS   Book 2004
      Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Julie Tinson, and Claire Gauzente MELB, W'BOOL, W'PONDS   Book 2004
658.8101 Wes/Smc    
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, W'BOOL, WATERFT   Book 2006
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, W'BOOL, WATERFT   Book 2006
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, W'BOOL, WATERFT   Book 2006
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, W'BOOL, WATERFT   Book 2006
658.8101 Wes/Smc 2010    
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, WATERFT   Book 2010
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, WATERFT   Book 2010
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, WATERFT   Book 2010
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim MELB, WATERFT   Book 2010
5 additional entries    
658.812 Aba/Aoh : The antecedents of health professionals' service recovery performance / by Ghassan Abass     
      The antecedents of health professionals' service recovery performance / by Ghassan Abass MELB THESES  CD-ROM 2015
658.812 Aks/Pmt : Profit maximization through customer relationship marketing : measurement, prediction and implementation / Lerzan Aksoy, Timothy L. Keiningham, David Bejou, editors     
      Profit maximization through customer relationship marketing : measurement, prediction and implementation / Lerzan Aksoy, Timothy L. Keiningham, David Bejou, editors MELB  Book 2007
658.812 Alb/Sad : Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke     
      Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke W'BOOL  Book 1985
658.812 Alb/Sss : Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht     
      Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht MELB  Book 1994
658.812 And/Dky : Delivering knock your socks off service / Kristin Anderson, Ron Zemke     
      Delivering knock your socks off service / Kristin Anderson, Ron Zemke MELB  Book 1991
658.812 And/Eco : Economic consequences of providing quality and customer satisfaction / Eugene W. Anderson, Claes Fornell, Donald R. Lehmann     
      Economic consequences of providing quality and customer satisfaction / Eugene W. Anderson, Claes Fornell, Donald R. Lehmann WATERFT  Book 1993
658.812 And/Gcs : Great customer service on the telephone / Kristin Anderson     
      Great customer service on the telephone / Kristin Anderson MELB  Book 1992
658.812 And/Kys : Knock your socks off answers : solving customer nightmares & soothing nightmare customers / Kristin Anderson & Ron Zemke     
      Knock your socks off answers : solving customer nightmares & soothing nightmare customers / Kristin Anderson & Ron Zemke MELB  Book 1995
658.812 Ant/Crm : Customer relationship management : making hard decisions with soft numbers / Jon Anton     
      Customer relationship management : making hard decisions with soft numbers / Jon Anton MELB  Book 1996
658.812 Ash/Sos : The spirit of service / Ash Quarry Productions     
      The spirit of service / Ash Quarry Productions MELB  DVD video 2009?
658.812 Aze/Coh    
      Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete ̂de Azevedo and Ricardo Pomeranz MELB, W'BOOL, W'PONDS   Book 2008
      Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete ̂de Azevedo and Ricardo Pomeranz MELB, W'BOOL, W'PONDS   Book 2008
      Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete ̂de Azevedo and Ricardo Pomeranz MELB, W'BOOL, W'PONDS   Book 2008
658.812 Bar/Poc : Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk     
      Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk MELB  Book 2008
658.812 Bar/Sbw    
      Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan MELB, WATERFT   Book 2004
      Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan MELB, WATERFT   Book 2004
658.812 Bar/Wcc    
      World-class customer satisfaction / Jonathan D. Barsky MELB, W'PONDS   Book 1995
      World-class customer satisfaction / Jonathan D. Barsky MELB, W'PONDS   Book 1995
658.812 Bat/Ltr : Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richarch Batterley     
      Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / Richarch Batterley MELB  Book 2004
658.812 Bay/Mbf : The magic bullet for customer service : a daily program to improve service in your business and your life / Allan R. Baylis     
      The magic bullet for customer service : a daily program to improve service in your business and your life / Allan R. Baylis MELB  Book 2013
658.812 Bea/Acr : The Australian customer relations workbook : a comprehensive training manual for management and staff / Jenny Beaumont     
      The Australian customer relations workbook : a comprehensive training manual for management and staff / Jenny Beaumont MELB  Book 1989
658.812 Bee/Crt : The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / C. Britt Beemer, Robert L. Shook     
      The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / C. Britt Beemer, Robert L. Shook MELB  Book 2009
658.812 Bej/Clv : Customer lifetime value : reshaping the way we manage to maximize profits / David Bejou, Timothy L. Keiningham, Lerzan Aksoy, editors     
      Customer lifetime value : reshaping the way we manage to maximize profits / David Bejou, Timothy L. Keiningham, Lerzan Aksoy, editors W'PONDS  Book 2006
658.812 Bej/For : The future of relationship marketing / David Bejou, Adrian Palmer, editors     
      The future of relationship marketing / David Bejou, Adrian Palmer, editors MELB  Book 2005
658.812 Ber/Car : Connor : a road movie : leadership skills for customer satisfaction     
      Connor : a road movie : leadership skills for customer satisfaction WATERFT  DVD video 2003
658.812 Ber/Tlf : Ten lessons for improving service quality : commentary / Leonard L. Berry, A. Parasuraman, Valarie A. Zeithaml     
      Ten lessons for improving service quality : commentary / Leonard L. Berry, A. Parasuraman, Valarie A. Zeithaml WATERFT  Book 1993
658.812 Bet/Sih : Service innovation : how to go from customer needs to breakthrough services / Lance A. Bettencourt     
      Service innovation : how to go from customer needs to breakthrough services / Lance A. Bettencourt MELB  Book 2010
658.812 Ble : Product service planning : service-marketing-engineering interactions / William H. Bleuel <and> Henry E. Bender     
      Product service planning : service-marketing-engineering interactions / William H. Bleuel <and> Henry E. Bender WATERFT  Book 1980
658.812 Bli/Cur : CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk     
      CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk MELB  Book 2004
658.812 Bly/Kcs : Keeping clients satisfied : make your service business more successful and profitable / Robert W. Bly     
      Keeping clients satisfied : make your service business more successful and profitable / Robert W. Bly MELB  Book 1993
658.812 Bro/Tqs : Total quality service : how organizations use it to create a competative advantage / Stanley A. Brown     
      Total quality service : how organizations use it to create a competative advantage / Stanley A. Brown MELB  Book 1992
658.812 Bro/Wcv : What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability / Stanley A. Brown     
      What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability / Stanley A. Brown MELB  Book 1995
658.812 Bru/Rmm : Relationship marketing : management of customer relationships / Manfred Bruhn     
      Relationship marketing : management of customer relationships / Manfred Bruhn WATERFT  Book 2003
Add Marked to Bag Add All On Page Add Marked to My Lists
Result Page   Prev Next